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Hassle Free Service or Repair

Velo Care offer the perfect solution to getting your bike serviced or repaired without leaving your home.

Either book in your bike for free* collection or drop into us at the workshop using the app below.

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* Currently free collection until 30th November 2024

See Below for booking info and FAQ's

​How does it work?​

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  •  Enter your bike details

  •  Select a pick up/drop off date

  •  Enter your contact details and payment details

  •  For collection, there is a small fee based on your location (see map)

  •  We come to you! Our Driver arrives on collection day and hands your bike over to our skilled Cytech qualified mechanics.

  • Once the mechanic has assessed your bike, and if there are any parts/works not included in the original booking, you will be sent notification of our recommendations before any work is carried out so no nasty surprises!

  • You Ride! Once the work is complete, you'll be sent a service receipt and a payment link. Simultaneously, you'll receive notification to pick a convenient date for return/collection from the workshop.

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How long will it take?

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  • We aim to complete every bike within 3-5 days from date of booking, if any longer due to waiting on parts etc, you will be notified.

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When will the bike(s) be collected?

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  • Collections are bookable in 1 hour time slots on Mondays and Fridays

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What E-Bikes do you service?

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  • At Velo Care we are certified and insured to service all Bosch and Shimano powered units. Firmware updates and diagnostics are also available as well as professional e bike servicing.

  • Insurance prohibits us to store/work on after market or modified e-bikes. If it is not powered by any of the units mentioned, we will not be able to service or repair.

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